Privacy
Service providers.
As of September 2026. This list names the companies involved in looking after your contracts and data. It matches the version in your contract documents and is kept up to date here. On request we will also send it to you by post.
Broker pools and their processing infrastructure
Contracts are placed and administered through broker pools. For this purpose the pools receive personal data, and for insurance contracts also health data. Which software the pools use for processing is not within our control.
Broker pools
- DEMV Deutscher Maklerverbund GmbH, Dammtorwall 7a, 20354 Hamburg, Germany
- Procheck 24 GmbH, Landshuter Allee 8, 80637 Munich, Germany
- Fonds Forum Handels- und Servicegesellschaft für Kapitalanlagen mbH, Siegburger Str. 39a, 53757 Sankt Augustin, Germany
- Qualitypool GmbH, Hansestraße 14, 23558 Lübeck, Germany
- Jung, DMS & Cie. Pool GmbH, Söhnleinstraße 8, 65201 Wiesbaden, Germany
- Fonds Finanz Maklerservice GmbH, Riesstraße 25, 80992 Munich, Germany
- SACHPOOL GmbH, Sachsenfelder Str. 85, 08340 Schwarzenberg, Germany
Broker software and comparison tools
- DEMV Systems GmbH, Dammtorwall 7a, 20354 Hamburg, Germany
- Smart InsurTech AG, c/o Hypoport AG, Klosterstraße 71, 10179 Berlin, Germany
- Innosystems GmbH, Billerberg 11, 82266 Inning am Ammersee, Germany
- MORGEN & MORGEN GmbH, Wickerer Weg 13-15, 65719 Hofheim am Taunus, Germany
- Franke und Bornberg GmbH, Prinzenstraße 16, 30159 Hanover, Germany
- Thinksurance GmbH, Stephanstraße 14-16, 60313 Frankfurt am Main, Germany
- SOFTFAIR GmbH, Albert-Einstein-Ring 15, 22761 Hamburg, Germany
- Mr-Money Software GmbH, Schillerstr. 3, 09366 Stollberg, Germany
Service providers we have chosen ourselves
We use these companies ourselves so that advice, communication and administration work.
Client management and filing
- Celonis Inc., One World Trade Center, 70th Floor, New York, NY 10007, USA (automation platform Make; operated in an EU data centre)
- DEMV Systems GmbH, Dammtorwall 7a, 20354 Hamburg, Germany (broker management software Professional works)
- Google Cloud EMEA Limited, 70 Sir John Rogerson's Quay, Dublin 2, Ireland (file storage and e-mail via Google Workspace)
- PLAUD Inc., 8 The Green, Ste A, Dover, Delaware 19901, USA (recording and summarising advisory meetings; data processed on servers in the EU)
- Proton AG, Route de la Galaise 32, 1228 Plan-les-Ouates, Geneva, Switzerland (VPN service securing the internet connection)
- SuperUltra, Inc. (dictation software Superwhisper for meeting notes)
- Vinlivt GmbH, Rofanstraße 8, 81825 Munich, Germany (client app)
- Zoho Corporation GmbH, II. Hagen 7, 45127 Essen, Germany (client management, invoices, forms, electronic signature; data held in an EU data centre)
Communication and appointment booking
- ALL-INKL.COM Neue Medien Münnich, owner René Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany (hosting of this website)
- Gamma Placetel GmbH, Lothringer Straße 56, 50677 Cologne, Germany (telephone and fax)
- meetergo GmbH, Hauptstraße 44, 40789 Monheim am Rhein, Germany (appointment booking)
- Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland (e-mail)
- SuperX GmbH, Prenzlauer Allee 242-247, Haus 7, 10405 Berlin, Germany (WhatsApp communication via Superchat)
- Zoom Video Communications, Inc., San Jose, USA (video communication; set up and administered via WTG communication GmbH, Willy-Brandt-Weg 11, 48155 Münster, Germany, operated on German servers)
Payment processing
- Stripe Payments Europe, Limited, The One Building, 1 Grand Canal Street Lower, Dublin 2, Ireland (invoices and SEPA direct debit)
Other services
- Mission Service, Peter Suessengut LLC, 3833 Powerline Road, Suite 401-H, Fort Lauderdale, FL 33309, USA (service modules; data processed on servers in Germany)
- Tax adviser Dennis Weitze, Im Unterdorf 23, 38527 Meine, Germany (bookkeeping, bound by professional secrecy)
